Supply Chain Officer

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role:

To support inventory management and import operations for products sourced from overseas principals and suppliers, ensuring timely product availability and compliance with contractual, regulatory, and company requirements. This role coordinates import activities, customs clearance, shipment tracking, and related documentation while working closely with principals, service providers, and internal stakeholders to support efficient supply chain operations and business objectives.

What You’ll Do:

• Assist the Supply Chain Manager in overseas procurement, demand planning, and inventory replenishment to ensure product availability and inventory levels align with contractual commitments and business requirements.
• Coordinate with overseas principals to obtain forecasts, prepare and process purchase orders, and monitor inventory performance in accordance with company policies and agreed supply terms.
• Manage day-to-day import operations, including shipment tracking, import documentation, customs clearance coordination, and communication with freight forwarders, customs brokers, shipping agents, and insurance providers.
• Ensure timely customs clearance and compliance with regulatory requirements through accurate maintenance of import records, including HS/HTS classifications, country of origin data, product costing, and related master data.
• Utilize trade agreements such as FTA, AFTA, and WTO schemes to support import duty savings, prepare import cost analyses and shipment reports, and provide documentation for management review and principal approval.
• Coordinate claims and payment-related activities with principals, banks, insurance companies, service providers, and internal stakeholders, while maintaining effective working relationships to support smooth supply chain operations.

What Will Make You Successful:

• Bachelor’s degree or equivalent professional experience in a relevant discipline.
• Minimum 1-2 years of experience in purchasing, import/export operations, logistics, or related fields.
• Knowledge of import procedures, customs clearance requirements, HTS/HS classifications, and trade agreements including FTA, AFTA, and WTO schemes.
• Effective communication skills in English with proficiency in Excel and Word, supported by strong analytical, organizational, and coordination skills.

Must-Have:

• Inventory Planning and Operational Management.
• Import/Export Operations, Customs Clearance, and Insurance Claims Management
• SAP Materials Management (MM) Module Knowledge
• Moderate Microsoft Excel Skills for Analysis and Reporting

Advantage to Have:

• Customs Broker License/ Training Certification (Thailand)

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.