Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
SFE Analyst
Malaysia
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of The Role:
The Sales Force Effectiveness (SFE) Analyst will play an integral role in supporting SFE Manager on initiatives to drive sales force effectiveness and business acumen; provide timely and accurate in-depth analytics to enable strategic business decisions related to field force excellence. He/She will educate and train customer facing team on frequent questions and sales force operations systems.
What You’ll Do:
What Will Make You Successful:
- Support SFE Manager and work collaboratively with all stakeholders within Commercialization – execute analytic efforts in support of sales operation activities including but not limited to call planning, incentive compensation, call reporting, field sales communications and training materials.
- System administrator for customer relationship management program and content management platform; to work closely with SFE Manager & Digital Lead on technical configuration, operations and troubleshooting while liaising with Regional Support Team for upcoming solutions and feature activations.
- Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
- Implement, monitor and continuously improve sales capability measurement tools and management reporting.
- Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
- To promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.
Must-Have:
- Bachelor degree in Data Analysis, Statistics or related field.
- Good knowledge in Microsoft Office.
Advantage to Have:
- Knowledge in SAP & SFA system added advantage.
What We Offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
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