Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Quality Assurance Officer
Malaysia
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of The Role:
The incumbent will be assisting the Quality Assurance Manager in overseeing the compliance with the Company’s Quality Management System (QMS) encompassing the company quality policies, relevant ISO, GMP, GDP, GCP, GDPMD, clients’ and customers’ requirements, and regulatory requirements in Zuellig Pharma Central Distribution Centre (CDC).
What You’ll Do:
- As the appointed Quality Assurance personnel for incoming & returns management, the incumbent executes of quality assurance activities in line with the established procedures/ approved specifications.
- To execute the quality assurance procedures of each clinical trial project and ensure the operation adheres to its related procedures in compliance with Good Clinical Practices as the appointed Quality Assurance Personnel for Clinical Trial Management (CTM).
- Responsible to perform final release for product disposition and execution of Usage Decision (UD) in the system.
- To support Quality Assurance Executive/ Manager in performing Quality Quarantine operation process which involved regulatory restriction and quality hold.
- Monitors and enforces staffs and third parties adhere to GMP, GDP and SOPs always.
- Notify Quality Assurance Manager upon discovery of any quality incident or receipt of complaint. Assists in analysing quality issues and non-conformances and implement CAPA.
- To attend, participate, and conduct meetings including cross-functional meetings when needed. To support and participate in cross-functional projects when assigned/appropriate.
- Ensures and maintains good housekeeping and 5S.
- Performs other duties as assigned when required.
What Will Make You Successful:
Must-Have:
- Degree in Science, Supply Chain, Quality Assurance or any related field
- 1-3 years of experience in GMP, ISO 9001, GDPCM in pharmaceutical environment
Advantage to Have:
- Negotiation and Collaboration Skills
- Interpersonal skills
- Communication skills (verbal and written)
- Presentation skills
- Analytical skills
- Quality Control Standards
- Risk Assessment and Management
- Microsoft Office (Essentials)
- SAP system
What We Offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
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