Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
QA Associate
Korea, Republic of
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Working Conditions:
- Legal Entity : Zuellig Pharma Korea
- Location : ZPMH(경기 안성시 마양면 미양로 156)
- Type of contract : Fixed-term (1 year)
What You’ll Do:
1. Conduct product sampling and delivery/shipping monitoring
- Manage retention samples including sampling, labeling, and movement control.
- Monitor warehouse storage, shipping temperatures, and transport validation documents.
2. Supervise and manage inbound and outbound product flows
- Conduct inspections for incoming products and manage final disposition/sign-off in SAP.
- Provide quality oversight for order fulfillment, picking, and inbound receiving records.
3. Review and document secondary repackaging operations and related records
- Draft and maintain secondary repackaging work instructions in alignment with client requirements.
- Perform in-process verifications, First Pack Checks, and post-repackaging finished product inspections.
4. Manage defective products and supervise outbound product quality
- Manage quarantined materials, segregation protocols, and document quarantine notices in SAP.
- Timely escalate quality deviations, customer complaints, and near misses to client QA.
5. Establish, revise, and manage SOPs and QA KPIs
- Draft, update, and manage SOP timelines according to company and client guidelines.
- Gather data and report QA KPIs, including customer complaints, deviations, and CAPAs.
6. Handle Pharmacovigilance (PV) and report adverse events (AEs)
- Conduct required Pharmacovigilance (PV) training for internal employees.
- Report Adverse Events (AEs) to the principal in a timely manner according to procedures.
7. Support Quality Management System (QMS) activities
- Support validation/qualification for equipment and systems (including Computer System Validation).
- Conduct regular facility inspections, Gemba walks, and environmental monitoring for continuous improvement.
- Supply Chain to manage 3PL/vendor risks.
Must-Have:
- Education : Bachelor’s degree or above
- Experience : At least 1 year of experience in the pharmaceutical industry
- Language : English proficiency (Reading/Comprehension level)
- Skills : Computer literate (proficiency in MS Office)
- Knowledge of ISO, GMP, GCP, GSDP
Advantage to Have:
- Completion of relevant training/certification in ISO, GMP, GCP, GSDP, etc.
What We Offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
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