Principal Engineer, Core Warehouse (EWM)

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role:

Drive end-to-end warehouse management solutions, custom developments, and production excellence. In this role, you will lead solution design, configuration, integration, and operational support, while collaborating closely with business stakeholders, technical teams, and external partners to ensure seamless supply chain execution.

What You’ll Do:

Solution Architecture & Business Process Engineering:

• Lead end-to-end business process mapping and translate business requirements into detailed Functional Specifications (FS).
• Design, configure, and optimize core SAP EWM processes across Inbound, Outbound, Internal, and Quality Management workflows.

System Integration & Interface Management:

• Configure and maintain Radio Frequency (RF) framework and IDoc/EDI interfaces between SAP EWM, SAP ERP (ECC 6.0), and third-party systems.
• Oversee Post Processing Framework (PPF) configurations, output management, and custom print forms.

Data Management & Migration:

• Define and execute EWM Master Data maintenance strategies and governance.
• Lead data migration activities, extraction, transformation, and validation during project cutover.

Queue Management & Incident Resolution:

• Troubleshoot complex queue failures, including Stuck in Queue (SIQ), qRFC/tRFC, and intermediate document (IDoc) processing errors.
• Provide robust Tier-3 / advanced Production Support, root cause analysis (RCA), and continuous improvement initiatives.

Testing, Compliance & Validation:

• Develop comprehensive test scenarios, test scripts, and coordinate User Acceptance Testing (UAT).
• Ensure compliance with Computerized Systems Validation (CSV) guidelines, Risk Assessments, and standard operating procedures (GAMP/GxP where applicable).
• Lead training sessions and create knowledge-base documentation for key users

What will make you successful:

• Ensure compliance deviations.
• Meeting the project key milestones as per the agreed and defined timelines.
• Service Level Agreement or SLA is at 100%
• Zero warehouse operational stoppages.
• Zero major com

Must-Have:

• Inbound & QM: Inbound delivery processing, POSC/LOSC, Quality Inspection Engine (QIE), putaway strategies.
• Outbound & RF: Picking strategies, wave management, packing, staging, RF Gun menu customization, and shipping.
• Internal Movements: Physical inventory, replenishment, internal routing, scrapping, and posting changes.
• Interface/Queue Handling: Proven expertise in resolving qRFC / Stuck-in-Queue (SIQ) issues and IDoc messaging.
• Documentation & Delivery: Strong track record in writing clear functional specs, test management, and process flow diagrams.

Advantage to Have:

• ABAP Debugging: Ability to debug ABAP code, identify breakpoints, and assist developers in custom enhancements/BAdIs.
• Knowledge of SAP 9.5 or S/4HANA Decentralized EWM architectures.
• Experience in healthcare, pharmaceutical, or regulated distribution environments.
• Compliance Knowledge: Practical understanding of CSV (Computerized Systems Validation) and risk assessment methodologies.

What we offer: 

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.