Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Medical Content Specialist
Thailand
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Role overview
The Medical Content Specialist will lead and execute content approval activities within the Veeva Vault environment, ensuring all medical content complies with ZP standards, Thai laws and regulations, and the PReMA Code of Practice. This role is responsible for medical review and approval, cross-functional training on content approval requirements, and monitoring material governance with CAPA tracking in collaboration with Medical, Regulatory and Compliance.
Key responsibilities
- Perform thorough medical review and approval of promotional and non‑promotional materials in Veeva Vault, ensuring alignment with:
- ZP-GSK medical and compliance standards
- Relevant Thai laws and regulations
- PReMA Code of Practice
- Provide clear, evidence‑based medical input and sign‑off on scientific and clinical claims, references, and risk‑benefit statements.
- Lead and deliver cross‑functional training on content approval processes, regulatory requirements, and ZP-GSK approval codes to commercial, marketing, and medical teams.
- Support development and maintenance of review checklists, templates, SOPs and guidance documents for content approval.
- Conduct management monitoring activities and maintain accurate records of review decisions.
- Track, escalate and follow up on corrective and preventive actions (CAPA) for material issues under the supervision of Medical Governance/CMD.
- Contribute to continuous improvement initiatives for the content approval process and systems (e.g., Veeva Vault configuration needs, workflow optimizations).
Qualifications
- Degree in a bioscience discipline or Pharmacy.
- Fluent English: able to read, write, speak and understand English. Able to interpret nuanced clinical and regulatory context in conversations and presentations.
- Strong medical knowledge of basic sciences and therapeutic areas including infectious disease, respiratory medicine and vaccine‑preventable illnesses.
- Excellent collaboration and communication skills; able to work effectively across multiple functions.
- Highly resilient with demonstrated learning agility and ability to manage competing priorities.
Desirable
- Prior experience reviewing and approving materials under Thai laws, regulations and the PReMA Code of Practice.
- Minimum 3 years’ experience in the pharmaceutical industry, ideally in medical affairs, regulatory or content approval roles.
- Familiarity with Veeva Vault and Content Lab workflows and configuration.
- Experience with CAPA management, compliance monitoring, or medical governance activities.
Competencies and behaviors
- Strong attention to detail and scientific rigour.
- Proactive problem solving and practical decision‑making.
- Integrity and commitment to compliance and ethical standards.
- Ability to coach and influence stakeholders at all levels
What We Offer:
• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
Our Total Rewards program is designed to support your overall well-being in every.