Key Account Executive - WHS

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

DUTIES AND RESPONSIBILITIES

1. Sales and Services

To achieve sales target

To response bill for goods exchange (manage customer’s inventory)

To minimize problem bill and credit note by coordinating with collection department

To convey right message to customers

To provide services regularly to meet customer’s need and company policy

To minimize customer’s complaint

2. Marketing Aspects

To acquire market information concerning competitors and market situation

To acquire customer information that might reflect company risk

3. Self Development

Be a professional sales representative e.g. fast learner, good communication, good service and convey right message to customers

To follow Zuellig Pharma’s Trade Sales ACE Selling Skill

To participate all promotional activities in responsible customersAbility to suggest any improvement of work in general

Willing to be continuously developed by superior

4. Document and Reporting

To update visit plan

To report customer’s complaint to superior

To submit reports and itinerary on time

To record customer visit in SFE system

5. Functional Competency

Trade Sales ACE’s action level “Excel” or “Master” at minimum level to receive accreditation

Knowledge of “Excel” level as expected level or score ≥ 90%

Territory Management at “Master” level as expected level

Role model for 3 Functional Competencies

Meet Behavior score in Performance Appraisal (at least 2 from 3)

For Strategic Trade Executive (STE) and Strategic Key Account Executive (SKAE)

Required minimum of functional competency as above

6. Miscellaneous

To responsible for e-order processing and call visit submission via eZRx/CPQ and SFE system accordingly in daily basis

To handle all collection and delivery issue by co-ordinate with Area Manager and party concernMaintain company assets

QUALIFICATION:

Thai national, age over 22 years old

Bachelor’s degree in any fields

Having experience in pharmaceutical industry at least 1 year is preferable

Applicants in the Strategic Trade Executive (STE) and Strategic Key Account Executive (SKAE) require at least 1 year in Zuellig Pharma and 2 or 3 years in pharmaceutical industry

Experience in planning and implementing business strategies

High responsibility and service minded

Good attitude and self-motivated and energetic

Good interpersonal and negotiation and problem solving skills with excellent communication

Eager to learn, work well in team environment, creative, leadership and aim to grow

Fair/Good command in English

Computer literacy i.e. Microsoft Word, Excel, E-mail and Calculation skill

Bank Guarantee is required

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.

• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.

• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region

.• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.

Our Total Rewards program is designed to support your overall well-being in every.
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