Key Account Manager

About Us:
PT Anugerah Pharmindo Lestari (APL) a Zuellig Pharma company, is a leading healthcare solutions in Indonesia, and our purpose is to make healthcare more accessible to the communities we serve.
We provide world-class distribution, commercialization, and clinical trial support to support the growing healthcare needs in this region. The company was started forty years ago and has grown to become a billion-dollar business covering 514 cities with over 2,500 employees.
Our people serve more than 60,000 direct and indirect medical facilities and work with over 50 clients, including the top 20 pharmaceutical companies in the world.
 
Purpose of The Role:
Key Account Manager builds and maintains great partnership and collaboration with the key account customers and clients in order to align, execute, and achieve APL's strategies and ambitions.
 
What You’ll Do:

• Develop annual customer plan for assigned key account customers to incorporating trade plan from brands. 
• Oversee execution of the trade activities in order to strengthen and grow the brand presence and reach to optimize sell-out. 
• Collaborate and work closely with the client key account management team to ensure development and implementation of customer category strategy and best in class execution. 
• Track, monitor and identify possible improvement in term of operational performances and process to ensure 100% fulfilment of supply required while maintaining a healthy stock holding at retail level.
• Maximize the effective coverage of accounts, as well as monitor the execution of promotion and competitor activities to achieve sales target and increase market share. 
• Spearhead the regular monthly, quarterly, and annual review and negotiation in operational Trading Terms Agreements and JBP possibility with key customers.
• Track all key business KPI and JBP and take all necessary steps to improve and grow the APL and key account business. 
• Manage and monitor total trade spend in assigned accounts to target investment levels.  
• Promote and ensure team member adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions 
• Understanding the key account’s strategy, market position, budget, and goals, to develop better propositions and partnership program that deliver greater value to both the client and the business.
• Build strong cross-functional collaboration with internal and external stakeholder to ensure effective and efficient key account operations implementation.
• Develop a strong business sense to identify customers and clients' pain points and give them the best solutions by using APL's tools and features.

 
What Will Make You Successful:
Must-Have:

• Minimum Bachelor's degree in Business, Finance or related field.
• 5 years of key account management in the FMCG/Consumer Healthcare industry
• Proficient in English

Advantage to Have:

• Sales or Trade Marketing experience in the FMCG/Consumer Healthcare industry
• Planning, Control & Organizing Skill
• Strong Communication, Presentation and Negotiation Skill
• Problem Solving and Decision Making
• Market Analysis Skill

Why join APL:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect. 
  
  

#PTAnugerahPharmindoLestari
#LI-ES1