Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Depot Manager
Singapore
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of The Role:
The Depot Manager (Clinical Trial Support) will lead and manage depot operations, ensuring the seamless setup, implementation, execution, and close-out of clinical trial logistics. You will collaborate closely with external sponsors, CROs, and internal operations teams to ensure compliance with global and local GMP/GDP/GCP regulations while driving operational excellence and cost-efficiency.
What You’ll Do:
1. Study Implementation & Project Management
- Lead the roll-out, setup, and end-to-end implementation of clinical trial studies at the depot.
- Draft, review, and finalize Depot Project Instructions to guarantee clients' study requirements are executed with accuracy and full compliance.
- Plan and manage study setup timelines, milestones, and depot-level budgets.
- Manage study close-out procedures in close coordination with sponsors, Contract Research Organisations (CROs), and clinical teams.
2. Compliance, Quality & Audits
- Adhere strictly to ISO procedures, regional Quality Assurance (QA) guidelines, and local regulatory guidelines for GMP (Good Manufacturing Practices), GDP (Good Distribution Practices), and GCP (Good Clinical Practices).
- Actively support and participate in internal, client, and regulatory audits.
- Propose and execute Corrective and Preventive Action (CAPA) plans to address audit findings or operational deviations.
- Drive the localized implementation of global Clinical Trial Services (CTS) Standard Operating Procedures (SOPs).
3. Stakeholder Management & Training
- Maintain strong, trusted relationships with key client accounts, sponsors, and CRO partners, providing regular milestone updates and resolving issues proactively.
- Provide robust training to internal operations, project management, and external stakeholders on study-specific Depot Project Instructions and compliance standards.
4. Operational Excellence & Cost Optimization
- Ensure depot KPIs (e.g., inventory accuracy, on-time delivery, compliance rates) are met or exceeded.
- Proactively identify, propose, and execute process improvement and cost-savings initiatives without compromising quality.
Must-Have:
- Bachelor’s degree in Life Sciences, Logistics, Supply Chain Management, or equivalent.
- Minimum 5 years of professional experience in healthcare operations, clinical trials, or supply chain/project management.
- Strong working knowledge of SAP (or equivalent ERP).
- Strong knowledge of pharmaceutical quality guidelines (GMP, GDP, GCP).
- Solid leadership capabilities, exceptional stakeholder communication, and analytical problem-solving skills.
Advantage to Have:
- Prior experience working directly within a clinical trials depot environment or managing CRO relationships.
- Certified in Project Management (e.g., PMP, Prince2) or Lean Six Sigma (Green Belt).
What We Offer:
• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.
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