Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Commercial Automation Management Lead
Cambodia
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of The Role:
• Design customer segmentation across channels based on data analysis and support any transition of customer segments from field to digital engagement.
• Drive digital adoption of company’s platforms and channel among eligible customers or internal users through education and campaigns (B2B ecommerce, Payment, Promotional tools, etc).
• Lead company’s digital route to market and digital transformation journey.
• Develop strategy of digital marketing campaigns relevant to each channel and collaborate/execute localized campaigns with clients and internal stakeholders.
• Creating and optimizing contents that need to be utilized and delivered across channels, working together with clients and internal stakeholders.
• Provide reports and insights to head of commercial excellence, local marketing team and regional digital solution teams.
• Project Management related to the company’s strategy and direction.
What You’ll Do:
- Digital Adoption Strategy Execution
- Digital Ordering Adoption
- Campaign Execution
- Digital Platform Excellence
What Will Make You Successful:
Localizations and customizations of Building Block for Customer Acquisition EZ Rx and other issues, roadblocks, and impediments are to be addressed by means of discussions, compromises, alignment, etc. with related roles (Digital and Omnichannel regional team, local SFE lead, Head of Sale, Head of ComEx, Cluster Head of ComEx, Head of Commercialization and General Manager) to achieved company EZ Rx KPI.
Must-Have:
- Presentation and Facilitation Skills
- Technical Skills
- Project management skills
- Leadership influence Skills and Communication Skills
Advantage to Have:
- 2- or 3-years’ experience in B2B e-commerce, omnichannel, sales, digital marketing, and customer operations.
- Preferably in the B2B e-commerce, digital and pharma industry.
- Familiarity with digital tools, systems, CRM, data analysis.
- Ability to communicate in English/Khmer.
- Digitalization/ Telecom in pharma industry is plus.
- Digital Sales/E-commerce Enablement.
- Customer Segmentation and engagement.
- Digital Marketing Campaign Execution.
What We Offer:
• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.