Business Intelligence (BI) Specialst

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. 
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role: 

The Business Intelligence (BI) Specialist plays a key supporting role as a data and market-insight analyst. This position is responsible for delivering data processing, routine reporting, and basic market analysis to support external and internal stakeholders in Taiwan (TW) and Hong Kong (HK).

• Cross-functional Support: Assist Sales/MKT, Business Development (BD), and regional departments by providing accurate data measurements, trend visualizations, and analytical support to facilitate growth and operational efficiency.
• Insight Delivery: Help identify business issues and growth opportunities by gathering market data and collaborating with cross-functional teams to integrate market perspectives into business plans.
• Requirement Translation: Assist in gathering requirements from business stakeholders and translating them into clear data visualizations and understandable reports.

What You’ll Do :

• Business Understanding: Develop a foundational understanding of the pharmaceutical distribution business, departmental contributions, and key performance indicators (KPIs).
• KPI & Report Maintenance: Collaborate with department analysts to maintain and update routine KPI reports and dashboards to track company-wide performance.
• Commercial Support: Assist in preparing analytical reports and market insights for Commercialization teams and Principals to support ZP’s professional image.
• Dashboard Development: Learn, build, and implement routine reports and interactive dashboards using enterprise reporting software (e.g., Tableau, Power BI).
• Ad-hoc Analysis: Execute ad-hoc data extractions and analyses to help answer urgent business questions and support data-driven decision-making.
• Data Quality & Governance: Assist in maintaining the repository of enterprise metric definitions to ensure data consistency, and collaborate with data owners to monitor and report data quality issues.
• Market Research Support: Support the marketing team by conducting basic pharmaceutical market research and gathering secondary market data.
• System Implementation: Assist regional and local teams in the deployment, testing, and daily maintenance of CSM systems and dashboards in Taiwan according to regional timelines.

What will make you successful: 

Must-Have:

• Basic proficiency in reporting and visualization tools such as Tableau or Power BI.
• Foundational knowledge of databases and SQL queries (ability to write basic select statements and joins).
• Proficient in Microsoft Excel (vlookup, pivot tables, formulas…).
• Good communication and presentation skills; ability to present data in a structured, easy-to-understand format.
• Strong attention to detail, logical thinking, and high curiosity about data.
• Quick learner with a desire to understand the pharmaceutical/healthcare business.
• Bachelor’s or Master’s Degree.
• 0 - 2 years of experience in data analysis, business intelligence, or market research.
• Fresh graduates with strong analytical academic projects or internships in BI/Healthcare are highly welcome.

Advantage to Have:

• Degrees in Biological and Life Science, Public Health, Clinical Medicine, Pharmacology, Statistics, or Information Management (MIS) are highly preferred.
• Prior internship or project experience in the pharmaceutical, biotech, or healthcare sector is a strong plus

What we offer : 

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

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