Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Business Intelligence (BI) Manager
Taiwan
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of the Role:
Business Intelligence manager is the data and market-insight expert responsible for providing research and analyst to support external and internal stakeholders in TW and HK, working with the Sales/MKT, Business Development, and regional department to help support with accurate measurement, forecasts and analytical support for engagement growth and operational efficiency initiatives. He/she will identify critical business issues and opportunities for growth, collaborate with cross functional teams, and work to embed an external market point-of view into the strategic direction of the business plan for TW and HK, translating complex requirements from stakeholders into alignments and consensus, and able to explain the complexity and situation to related teams.
What You’ll Do :
- Gain an in-depth understanding of the business, each department's contributions, and the performance-driving indicators.
- Collaborate with department heads and analysts to Define key performance indicators (KPIs) and reports to achieve departmental and company-wide performance.
- Provide analytic reports to Commercialization and Principals to improve the reputation and professional image of ZP.
- Implement reporting and dashboards using Enterprise reporting software.
- Conduct ad-hoc analyses to answer business questions and seek data-driven insights to improve business operations.
- Maintain a repository of enterprise metric definitions to ensure clarity and consistency and monitoring data quality.
- Collaborate with data owners to monitor data quality and resolve any issues."
- Act as an independent data expert to provide, analyze, and research business insight and opportunities for Business development.
- Provide market consultation and pharmaceutical market research to help marketing team to achieve their goals.
- Help regional and local teams to launch and maintain CSM systems and dashboards in Taiwan, following regional timeline.
What will make you successful:
Must-Have:
- Proficient in using reporting software such as Tableau/ Power BI, with a deep understanding of databases and SQL.
- Ability to analysis, synthesize, interpret, and communicate information effectively with key stakeholders.
- Ability to work in a fast-paced environment and cross-functionally.
- Strong project management and follow-up skills
- Possesses strong attention to detail, diligent and meticulous in problem-solving, strategic mindset, and a strong curiosity about data, passionate about finding answers hidden in datasets.
- Research and Healthcare Professional background will be considered.
- 5+ years of experience working in the pharmaceutical or biotech industry with emphasis.
- 2+ years in market research
Advantage to Have:
- Preferably with Bachelor’s Degree or Master’s Degree in Biological and Life Science. e.g. Public Health, Clinical Medicine, Life Sciences, or Pharmacology.
What we offer :
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
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