Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.
Business Development Manager (Clinical Trial Support)
Japan
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of the Role:
The primary focus of the role is to develop business and strategic client relations primarily with clients, with the intention to drive accelerated growth objectives for the Clinical Trial Business Unit.
This is achieved by building collaborative relationships with identified target clients and by correctly identifying appropriate decision makers and influencers. To be responsible for meeting financial targets of specific clients or market assigned.
What You’ll Do:
- Manages the portfolio of accounts assigned by developing and executing a specific growth & retention strategy with clearly measurable milestones to meet short- and long-term growth expectations.
- Builds and maintains multi-layered/functional client relationships.
- Works with corporate and market BD teams and coordinates activities related to target clients with view of meeting key A/C budget objectives.
- Manages the RFI/RFP/RFQ and structured due diligence/qualification process initiated by clients till final disposition (follow through) and rallies for internal support.
- Prepares and presents solutions, presentations and proposals/study budgets that appropriately convey the Company’s value proposition and brand image.
- Expand customer base through new Client development in the Territory.
- Network with clients and prospect customers within the framework of the corporate Code of Conduct.
- Monitors business performance metrics (KPIs) for reliable KA performance measurement.
- Top line revenue planning and budgeting for accounts assigned to support overall growth plan
- Assists all KAMs and drives growth and brand awareness, being the representative and the face to the company in related/assigned area for all clients.
- Initiates, coordinates and expedites the process of MSA negotiation. Oversees the Quality Agreement review process till completion.
- Monitors industry trends and competitors’ activities to identify opportunities or threats and reports these regularly to the HQ.
- Assists as needed with marketing and branding activities, incl. conferences in the assigned area/territory.
- Builds ZPCR brand through frequent customer interaction and marketing.
- Assists with the management, supervision or audit of certain vendors (usually couriers, depots, wholesalers) based in the assigned territory as requested.
What will make you successful:
Must-Have:
- Degree in Business /supply chain & logistic/ Life Science (or equivalent)
- Min 8 to 10 years as Business Development in selling to pharma/Clinical Trial Industry
- Extensive understanding of pharma and biotech R&D and CRO industry
- Sales skills and strategic account development and leadership
- Sound familiarity with Western and Asian business culture
- Astute business acumen and sound commercial decision-making capability
- Excellent communication, networking and presentation skills
- GMP/GCP/GDP awareness
Advantage to Have:
- Strong in business acumen and able to make independent decisions
- Able to collaborate across the globe with US, Europe & Asia team members
- Communicate effectively with strong interpersonal skills. Able to network effectively and create strong business relationships.
- Account development and transactional sales experience.
- identifying value added propositions for differentiation.
What we offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.