Administrative Assistant (Billing)

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role:

• Collaborating with finance and Transporters to maintain invoice / accounts receivable.
• Compiling and process information such as rate cards, ad-hoc truck requests, Ariba, GR.
• Ensuring Transporters are billed correctly for services offered.

What You’ll Do: 

• Validating / verifying Transporters billing and invoices
• Verify that transactions comply with financial rate card, policies and procedures.
• Performs transport (sea, air, land transportation bill auditing) prior submission to finance.
• Clarifies any questionable invoice items, prices, or receiving signatures.
• Receives and verifies Transporters invoices; effectively researches, analyses and resolves Transporters invoice discrepancies.
• Corrects errors or lists discrepancies for adjustment, including communication via phone and/or email with Transporters / ZP finance
• Works cross-functionally to resolve process and billing issues that do or may cause billing issues
• Utilize problem solving and critical thinking skills to work with Transporters / Finance to resolve paperwork issues and any billing/open payables questions
• Make quick decisions and sound judgement calls when resolving invoicing or payment issues
• Escalate complex issues to manager and/or leadership team
• Work within established procedures and adheres to quality guidelines
• Continue to develop skills and build upon knowledge of billing processes
• Work as a member of the team with manager and/or leadership team
• Responding email and providing quotation to finance and other department based on requirement on transportation cost.
• Create and raise PR in Ariba system for all transporter
• Raise SO in SAP based on client for charge back activity
• Keep record of all transporter billing invoices in excel sheet and email to finance by weekly
• Updating VAS tracker and provide details to DC Operation Admin Manager.

What Will Make You Successful:

Must-Have: 

• 4-6 years of experience in similar role

Advantage to Have: 

• Knowledge of warehousing operations in terms of billing processes
• Knowledge of transportation services
• Knowledge on GMP, GSDP, GDPMD or ISO 9001
• Knowledge of company operations and procedures
• Communication Skills
• Self-Driven and Goal Oriented; adaptable
• Multitasking and able to work under pressure with tight deadlines and be available after normal business hours to get job done.

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

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